Frequently Asked Questions

The song I would like to choose is not found on iTunes or YouTube but I can provide another website. Is this possible?

Absolutely. You can submit an audio file for a framed soundwave print. We work together with customers all the time to create unique, personalized designs.

Do you use the whole song or just an interesting part of the song in these?

We capture the entire song or a specific/special part of the song you find meaningful. So - either!

If I order today, is there any chance of getting it for Christmas?

The average production time for a custom soundwave is 4 days, and then we ship FedEx Home Delivery exclusively. FedEx normally delivers within 3-4 business days. Orders often arrive earlier than anticipated.

How long does it take to obtain the art once I have submitted the sound file?

Custom orders typically arrive in 5-7 business days. Each soundwave print is professionally framed. Our framing vendor is a small business and typically completes our orders in 3 business days. We exclusively ship via FedEx Ground, which averages 3-4 business days. Your order is updated with a FedEx tracking number immediately after shipment so you know when to expect it.
Can't I just make this myself? 
Go for it! But - we take a few extra steps to make sure you have a piece you cherish for years to come. When you order from us, you're getting high-quality, professional printing and framing. Our art is made to last - and supports two small, family-owned businesses.